Help and Resources

User Guides & Documents

Click a link below to open the PDF or video user guide:

Business Rules

The business rules specify the documents which will be accepted when applying for a Disability Skills Passport in the portal. Click here to review them.

FAQ’s

How much does a Disability Skills Passport cost?

A Passport costs $70 + GST in Year 1 and $50 + GST in year 2. This fee covers the verification of a worker’s data and training, access to the program and mobile app, and ongoing local support.

Why do I need to provide my email address and mobile phone number?

The email address used to register a worker is where reminders, system notification and access to the mobile app will be sent. Support Worker eCards will be sent to their mobile phone number.

How do workers access the mobile app?

Workers will receive an email invitation that contains both a link to download the mobile app and their username and password. Those details will be sent to the email address entered against their profile during registration. The worker will download the app to their mobile device and create their own 4 digit pin for easy access. Please note: if you have used a generic email address, the administrator of that address must forward the username/password to the worker.

Are there reports available for more insight into my workforce?

Basic reports are available in the Disability Skills Passport portal. Instructions can be found in the corresponding user guide at the top of the page. If you require specific reporting for your organisation, please contact the Pegasus team with your requirements.

How is our data protected?

Pegasus respects the privacy of every person who contacts our company or is associated with the services that we provide to our clients. Our Privacy Policy outlines the information we collect and how we use it. We have developed our privacy policy with reference to the Australian Privacy Principles (APP) contained in the Privacy Act 1988 (Privacy Act) as well as applicable state-based legislation, industry guidelines and best practice. Pegasus is committed to protecting and safeguarding the privacy of personal information and we take seriously the trust placed in us by our clients and their workforce.